Dear Valued Customers,

We at Lin-Zhi International, Inc. continue to appreciate your business. In order to facilitate holiday ordering at the end of the 2015 year, please note the following dates regarding our holiday shipping schedule:

We will NOT BE SHIPPING products on the following days:

Wednesday, November 25th – Friday, November 27th, 2015.

Wednesday, December 23rd – Friday, December 25th, 2015.

Wednesday, December 30th, 2015 – Friday, January 1st, 2016.

Lin-Zhi International, Inc. will be open for business during the Winter Holiday week on December 21st to the 23rd, and during New Year’s week on December 28th to the 30th, 2015.

We request your assistance in managing the delivery of products this holiday season, and as always, placing any large orders ahead of the holidays is greatly appreciated. For drop-shipment orders please make sure that the customer’s facility will be open to receive next day shipments when placing an order.

Please keep in mind that for items not currently in our finished goods inventory, we require at least a four week notice before our products can be manufactured and delivered. Items that require a specific guaranteed shelf-life or are custom-order items also require a minimum four week notice before shipment can be guaranteed.

Orders received after 2 PM (PST) will be shipped out the following day and domestic orders do not ship on Friday, with the holiday exceptions listed above. If you do not receive confirmation for the receipt of your order within 24 hours, please contact us immediately at orders@lin-zhi.com or by phone at 408-970-8811.

If you have any questions or concerns regarding shipping during the holiday season, please contact us at customerservice@lin-zhi.com.
Thank you for your continued support!

Sincerely,

Bernice Lin, Ph.D.
VP Operations
Lin-Zhi International, Inc.